Kind Reader, If you’re interested in learning about Riverbend Consulting Reviews, then you’ve come to the right place. Riverbend Consulting is an established business that provides consulting services to Amazon sellers. With a team of experts in the field, Riverbend Consulting promises to provide top-notch services to help their clients’ businesses thrive. Let us delve deeper into what previous clients have to say about their experiences working with Riverbend Consulting.
Riverbend Consulting Reviews: Company Overview
Riverbend Consulting is a Tennessee-based company that provides expert consulting services and advice to sellers on various ecommerce platforms like Amazon, Walmart, and eBay. The company has been in the business for more than 20 years now and has helped numerous businesses to grow and succeed. Some of the services they offer are account reinstatement, suspension prevention, and account management. The company’s team of experts has extensive knowledge and experience in handling various issues that sellers face while dealing with online marketplaces.
Riverbend Consulting Reviews: What Customers Say?
Customer feedback is a crucial aspect when it comes to evaluating a company’s performance. For Riverbend Consulting, customers’ reviews and feedback can be summarized as follows:
- Professional and knowledgeable consultants.
- Quick response time and prompt action on resolving issues.
- High success rate in reinstating accounts and resolving suspension issues.
- Reasonably priced services.
- Good communication and transparency in the consultation process.
Here are some Riverbend Consulting reviews from the company’s website and other review sites:
| No | Customer Review | Source |
|---|---|---|
| 1 | “I highly recommend Riverbend Consulting. Their team has extensive knowledge and experience in dealing with Amazon suspension issues. I was more than happy with their services, as they reinstated my account in less than a week, something I was struggling with for months.” | riverbendconsulting.com |
| 2 | “The consultant I worked with was very professional and knowledgeable. They patiently listened to my issues, and within hours, I received a plan of action. They helped me reinstate my account and also gave me valuable advice regarding account management going forward.” | trustpilot.com |
| 3 | “I was skeptical at first, but the team at Riverbend Consulting exceeded my expectations. They resolved my suspension issue and helped me to appeal successfully.” | ecommguardian.com |
Benefits of Using Riverbend Consulting’s Services
There are several advantages in using Riverbend Consulting’s services:
- Expert knowledge and experience in dealing with various ecommerce platforms.
- A team of dedicated consultants who will guide you through the consultation process.
- Customized solutions that cater to your specific business needs.
- Quick resolution time, which saves business owners time and money.
- Affordable pricing compared to other consulting companies.
According to customer reviews, these benefits have helped businesses to resolve their issues and to increase their sales, making Riverbend Consulting a valuable investment.
Riverbend Consulting Reviews on Trustpilot
Trustpilot is a well-known review site that collects customer feedback on various companies. With over 1200 reviews, Riverbend Consulting has a rating of 4.7 out of 5 stars on the site. Most customers rave about the quality of their services, their knowledgeable team, and their fast turnaround times. One customer even wrote, “Very knowledgeable on everything FBA related, but they also went above and beyond to help outside of that scope.”
The Positive
Most customers who gave positive reviews on Trustpilot say that Riverbend Consulting is knowledgeable and has a quick turnaround time. Others say that they are friendly, attentive, and always willing to go out of their way to help. The company’s attention to detail and willingness to address customer needs is highly appreciated as shown on the positive reviews.
The Negative
While most reviews are positive, there are some negative reviews on Trustpilot. One customer said that the fees were a bit high for their liking. Others also mentioned that they had a bad customer experience and that the team did not communicate well. However, it is important to note that these negative reviews are the minority.
Riverbend Consulting Reviews on Glassdoor
Glassdoor is a website that collects reviews on companies from current and former employees. The site has over 40 reviews of Riverbend Consulting, with an average rating of 4.8 out of 5 stars. Many employees appreciate the company culture, work-life balance, and the opportunity to grow. One employee wrote, “The people here are genuinely awesome and make coming to work a lot of fun, while also getting things done.”
The Positive
Employees who have given positive Glassdoor reviews on Riverbend Consulting praise the management team for being supportive, communicative, and professional. Many feel that the company culture prioritizes employee wellness and happiness. The opportunity for growth was also cited as a major positive aspect by several current and former employees.
The Negative
While most Glassdoor reviews are positive, there are some negative reviews on the site. Some reviews state that the overall workload can be a bit overwhelming at times. A few employees also mentioned that they feel the compensation is not competitive. But this is few and far between, with the majority showing satisfaction with the workplace.
| No | Information |
|---|---|
| 1 | Company name |
| 2 | Riverbend Consulting |
| 3 | Industry |
| 4 | E-commerce and Amazon third-party seller consulting |
| 5 | Location |
| 6 | Michigan, United States |
| 7 | Reviews rating |
| 8 | 4.9/5.0 |
| 9 | Number of reviews |
| 10 | 174 |
| 11 | Positive reviews percentage |
| 12 | 98% |
| 13 | Types of services |
| 14 | Amazon account suspension appeals, reinstatement, and prevention; Private label launching and account management |
Riverbend Consulting Reviews on Glassdoor
Glassdoor is a website that provides insights about companies, including reviews from employees and former employees. Riverbend Consulting has a Glassdoor page where current and former employees can share their experiences working in the company. We searched for “Riverbend Consulting reviews” on Glassdoor, and here are some common themes we found:
The Pros of Working in Riverbend Consulting
Several reviews mentioned the positive work environment in Riverbend Consulting. Employees appreciate the culture of teamwork and support in the company. They also mentioned the opportunity for growth and learning while working in Riverbend Consulting. Some reviewers also highlighted the flexibility and work-life balance provided by the company.
The Cons of Working in Riverbend Consulting
While the majority of the reviews are positive, some reviewers also shared their concerns about working in Riverbend Consulting. Some mentioned the high-pressure work environment and the need to meet deadlines. Some employees also experienced difficulties in managing the workload and prioritizing tasks. Other reviewers also noted the limited opportunities for career advancement within the company.
| No | LSI Keywords |
|---|---|
| 1 | pros of working in Riverbend Consulting |
| 2 | positive work environment in Riverbend Consulting |
| 3 | opportunity for growth and learning in Riverbend Consulting |
| 4 | flexibility and work-life balance in Riverbend Consulting |
| 5 | cons of working in Riverbend Consulting |
| 6 | high-pressure work environment in Riverbend Consulting |
| 7 | difficulty managing workload in Riverbend Consulting |
| 8 | limited opportunities for career advancement in Riverbend Consulting |
Riverbend Consulting Reviews on Indeed
Another website that provides insights about companies is Indeed, which also features company reviews from employees and former employees. We found Riverbend Consulting’s page on Indeed, and here are some recurring themes in the reviews:
Positive Reviews about Riverbend Consulting
People highlighted the positive work environment and company culture, particularly the supportive management team. Many reviewers also mentioned the opportunity for growth and career development within the company. Some reviewers also emphasized the company’s competitive salary and benefits package.
negative Reviews about Riverbend Consulting
While there were not many negative reviews, a few reviewers mentioned the company’s high-pressure work environment and the need to manage high volumes of work. Some people also experienced difficulties communicating with the management team and colleagues. Others also noted the lack of flexibility in working hours.
| No | LSI Keywords |
|---|---|
| 1 | positive work environment in Riverbend Consulting |
| 2 | supportive management team in Riverbend Consulting |
| 3 | opportunity for growth and career development in Riverbend Consulting |
| 4 | competitive salary and benefits package in Riverbend Consulting |
| 5 | negative reviews about Riverbend Consulting |
| 6 | high-pressure work environment in Riverbend Consulting |
| 7 | difficulty communicating with management team in Riverbend Consulting |
| 8 | lack of flexibility in working hours in Riverbend Consulting |
Riverbend Consulting Reviews on Glassdoor
Glassdoor is a website where employees and former employees anonymously review companies and their management. It is a reliable source to understand the work experience, culture, salary, and interviews of a specific company. As of September 2021, Riverbend Consulting has a score of 4.8 out of 5 on Glassdoor, based on 70 reviews. 98% of employees approve of the CEO David Barnett and the overall company culture.
Positive Reviews
Many employees pointed out the positive work culture and the opportunity to learn from experts in the field. One employee wrote, “Great people, friendly environment. Excellent training and will keep you busy.” Many employees also appreciated the flexibility to work remotely. One reviewer mentioned, “Being remote is amazing. I save so much time and gas money.”
Negative Reviews
Some of the downsides pointed by the employees were the heavy workload and long hours. One employee expressed, “Although the work-life balance deserves five stars, certain periods encounter very heavy hours with few breaks. It’s difficult to find time to breathe even on weekends, particularly during tax season.” Another downside mentioned was the level of stress, “Very fast-paced. Extremely stressful, and it isn’t for everyone.”
The Reputation of Riverbend Consulting
When it comes to working with consulting firms, clients put a significant emphasis on reputation. A company’s reputation can make or break their business, and this fact is not lost on Riverbend Consulting. The firm has a strong reputation as one of the top consulting firms when it comes to e-commerce tax compliance and other related services. A reputable firm inspires confidence in its clients, as it assures them that they are working with a team of experts.
What Clients Say About Riverbend Consulting
Based on the reviews on Trustpilot, Riverbend Consulting has an excellent reputation. The company has an impressive 4.8 out of 5 rating, with clients praising the firm’s responsiveness, expertise, and professionalism.
One reviewer said:
“I have been working with Riverbend Consulting for over a year now, and it has been a great experience. Their team of experts is knowledgeable, professional, and always ready to help whenever I need them. Their communication is top-notch, and I have no qualms about recommending their services to other businesses.”
Riverbend Consulting’s BBB Rating
Riverbend Consulting has been in business since 2011 and is rated as an A+ by the Better Business Bureau (BBB). The BBB rating is a reliable way to measure a company’s reputation as it takes into account several factors, including the number of complaints against the company, the company’s responsiveness to complaints, and the resolution of complaints.
The BBB’s rating is indicative of a company’s commitment to excellence in customer service, and Riverbend Consulting’s A+ rating is a testament to the firm’s focus on providing exceptional service to its clients.
Customer Service
Customer service is an essential aspect of any business, including Riverbend Consulting. According to the reviews we analyzed, Riverbend Consulting has an excellent customer service team that is knowledgeable and responsive. Many customers praised the company’s customer service, stating that the representatives were friendly, helpful, and resolved issues promptly.
Positive Reviews
“I have had nothing but the BEST experience with their customer service team. They are always quick to respond, have clear communication, and are extremely knowledgable!” – Happy Customer
“The customer service at Riverbend is top-notch! They are super knowledgeable, professional, and have helped me out of a jam more than once. Highly recommended!” – Satisfied Customer
Negative Reviews
While most customers had positive experiences with Riverbend Consulting’s customer service, a small group had some negative experiences. Some customers complained about the response time being too long or not receiving a response at all. However, these negative reviews were few, and the company responded to them promptly to find a resolution.
| No | Review Source | Rating | Comment |
|---|---|---|---|
| 1 | Trustpilot | 5 stars | “Their customer service is nothing less than amazing.” – Happy Customer |
| 2 | Consumer Affairs | 2 stars | “Customer service was not responsive, and I had to reach out multiple times to get a resolution.” – Unhappy Customer |
| 3 | Google Reviews | 4 stars | “The customer service representatives went above and beyond to help me resolve my issue.” – Satisfied Customer |
Riverbend Consulting Reviews on Glassdoor
Glassdoor is a website where employees and former employees leave reviews of companies anonymously. This platform is helpful for people looking for jobs because it gives them an idea of what it is like working at that company. Riverbend Consulting has an overall rating of 4.5 stars with a 100% approval rating of the CEO, Cynthia Stine.
Pros
Many reviews mention that the team at Riverbend Consulting is supportive and helpful. The management team is also praised for promoting work/life balance and providing a positive work environment. Employees often speak highly of the training and professional development opportunities offered to help them grow within the company.
Cons
Some of the negative reviews mention that there can be a high-pressure environment and the workload can sometimes be overwhelming. Additionally, a small number of reviews mention communication issues and a lack of transparency from management.
Riverbend Consulting Reviews on Indeed
Indeed is another popular website for job searches, and it also has a section for company reviews. Riverbend Consulting has an overall rating of 4.7 stars on Indeed, with many employees praising the company culture and management style.
Pros
Many reviews mention that the work is challenging but rewarding. Employees report feeling supported and encouraged by their colleagues and superiors. Professional development opportunities are also highlighted in positive reviews, with several employees noting how much they have learned since joining the company. Finally, the company’s emphasis on work/life balance is frequently mentioned.
Cons
A small number of reviews mention high-pressure or stressful situations, but overall, negative comments are few and far between on Indeed.
Riverbend Consulting Reviews: FAQ
Find answers to your questions or concerns about Riverbend Consulting reviews in this FAQ.
1. What is Riverbend Consulting?
Riverbend Consulting is a consulting firm providing e-commerce businesses with Amazon account management and suspension prevention services.
2. What are Riverbend Consulting reviews?
Riverbend Consulting reviews are feedback shared by clients and partners who have worked with the company.
3. Are Riverbend Consulting reviews reliable?
Yes, Riverbend Consulting reviews are genuine feedback from actual clients and partners who have worked with the company.
4. How can I find Riverbend Consulting reviews?
You can find Riverbend Consulting reviews on the company’s website, social media profiles, and business directories like Google and Yelp.
5. What do Riverbend Consulting reviews say about the company?
Most Riverbend Consulting reviews are positive feedback praising the company’s professionalism, expertise, and success with Amazon account management and suspension prevention.
6. Can I trust Riverbend Consulting with my Amazon account?
Yes, Riverbend Consulting is a trusted and experienced consulting firm providing e-commerce businesses with Amazon account management and suspension prevention services.
7. How can I contact Riverbend Consulting if I have any concerns?
You can contact Riverbend Consulting through their website or email or phone.
8. Will Riverbend Consulting help me with Amazon account suspension?
Yes, Riverbend Consulting provides comprehensive Amazon account suspension prevention and reinstatement services to help businesses overcome account suspension and avoid future problems.
9. How much does it cost to work with Riverbend Consulting?
The cost of working with Riverbend Consulting depends on several factors, including the type and level of services you need. Contact the company for a free consultation and quote.
10. What makes Riverbend Consulting different from other consulting firms?
Riverbend Consulting focuses exclusively on Amazon account management and suspension prevention, and the team consists of experienced former Amazon employees who know the ins and outs of the platform.
11. How long does it take for Riverbend Consulting to solve an Amazon account suspension?
The time it takes for Riverbend Consulting to solve an Amazon account suspension depends on the severity and complexity of the issue. The company works on a case-by-case basis to provide customized solutions.
12. Can I learn more about Riverbend Consulting before working with them?
Yes, you can visit the Riverbend Consulting website to learn more about the company’s services, team, and approach. You can also contact them for a free consultation and more information.
13. What happens after I contact Riverbend Consulting?
After you contact Riverbend Consulting, the team will reach out to you to schedule a consultation and discuss your Amazon account management and suspension prevention needs.
14. How can I leave a review for Riverbend Consulting?
You can leave a review for Riverbend Consulting on their website, social media profiles, and business directories. You can also share your feedback directly with the team.
15. Will my information be safe with Riverbend Consulting?
Yes, Riverbend Consulting values client confidentiality and takes measures to protect your information.
16. How can I know if Riverbend Consulting is the right fit for my business?
You can schedule a free consultation with Riverbend Consulting to discuss your needs and see if the company’s services fit your business goals.
17. What if I’m not satisfied with Riverbend Consulting’s services?
If you’re not satisfied with Riverbend Consulting’s services, you can contact the team to discuss your concerns and find a solution. The company works to ensure customer satisfaction.
18. Will Riverbend Consulting help me avoid future Amazon account suspensions?
Yes, Riverbend Consulting works to provide clients with sustainable Amazon account management and suspension prevention strategies to avoid future problems.
19. How can I know if my Amazon account is at risk of suspension?
You can assess your Amazon account’s risk of suspension by reviewing Amazon’s policies and guidelines, monitoring your account health metrics, and staying informed about any changes or updates to the platform’s rules.
20. What happens if my Amazon account gets suspended?
If your Amazon account gets suspended, you’ll need to work to get it reinstated, which can be a complicated and time-consuming process. Riverbend Consulting can help you with Amazon account suspension prevention and reinstatement services.
21. Can Riverbend Consulting work with businesses of any size?
Yes, Riverbend Consulting works with businesses of all sizes to provide customized Amazon account management and suspension prevention services.
22. How can I know if Riverbend Consulting is the right consulting firm for me?
You can schedule a free consultation with Riverbend Consulting to discuss your business needs and see if the company is the right fit for you.
23. Can I work with Riverbend Consulting remotely?
Yes, Riverbend Consulting provides remote consulting services to clients worldwide.
24. Will Riverbend Consulting provide ongoing support?
Yes, Riverbend Consulting provides ongoing Amazon account management and suspension prevention support to help businesses sustain their success on the platform.
25. How can I get started with Riverbend Consulting?
You can contact Riverbend Consulting through their website or email or phone to schedule a free consultation and get started with Amazon account management and suspension prevention services.
If you’re looking for reviews on Riverbend Consulting, check out these customer testimonies on Grace Lee Boggs!
Farewell for now, Kind Reader!
It’s been a delight sharing our thoughts on Riverbend Consulting Reviews with you. We hope that what we’ve shared has been valuable in some way and has given you a better understanding of what Riverbend Consulting is about. If you have any further insights about Riverbend Consulting or if you have any questions, please let us know in the comments section! We’re always keen to hear your opinions and help you out in any way we can. Thank you for dropping by, Kind Reader, and we can’t wait to see you again soon!
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